Returns & exchange policy
1. No Returns or Refunds:
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Due to the made-to-order nature of our products, we do not offer returns or refunds. Each item is crafted specifically for you, ensuring the highest quality and attention to detail.
2. Exchanges:
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We understand that sometimes the fit might not be perfect. We offer exchanges for sizing issues only.
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To initiate an exchange, please contact us within 2 days of receiving your order at [rebel.teebrand@gmail.com] with your order number and details of the exchange.
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Items must be unworn, unwashed, and in their original condition with all tags attached.
3. Exchange Process:
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Upon approval of your exchange request, we will provide you with instructions on how to return the item to us.
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You will not be responsible for the return shipping costs.
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Once we receive the item and verify its condition, we will process the exchange and ship the new item to you at no additional cost.
4. Damaged or Defective Items:
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If you receive a damaged or defective item, please contact us immediately at rebel.teebrand@gmail.com with your order number and photos of the issue.
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We will work with you to resolve the issue promptly.
We appreciate your understanding and support for our made-to-order brand. If you have any questions or concerns, please do not hesitate to contact us at rebel.teebrand@gmail.com